JSPuzzles App — Help & Support
Jigsaw Puzzle Game - JSPuzzles · Yotamix LTD · available on the App Store and Google Play
This page is the official support page for the JSPuzzles mobile app. For help with the jspuzzles.com website, please use Contact Us.
Contact us
Email [email protected] and we'll get back to you as soon as we can — usually within a few business days.
Email app supportTo help us solve your problem faster, please include:
- Your device model and OS version (for example, iPhone 15, iOS 18)
- What you were doing when the problem happened
- A screenshot, if possible
Frequently asked questions
Do I need an account to play?
No. The app is fully playable without signing in. Signing in (with Google or Apple) is optional — it syncs your progress and puzzle history across devices.
When are new puzzles added?
A new free puzzle is published every day, and the app has 2,500+ HD picture categories to choose from.
Can I save a puzzle and finish it later?
Yes. Your progress is saved automatically — leave a puzzle at any time and resume exactly where you left off.
I got a new phone. How do I keep my progress?
Sign in with the same Google or Apple account on the new device and your synced progress and history will be there.
How do I manage notifications?
In the app: Profile → Settings. You can also turn notifications off in your device's system settings.
Why do I see ads?
The app is free and ad-supported. Where required, the app asks for your consent before showing personalized ads, and you can change your choice in the app under Profile → Legal & Privacy.
How do I delete my account or my data?
See Delete Your Account and Delete Some of Your Data, or start the request in the app under Profile → Legal & Privacy.
Privacy
For details on how we collect and use data, see our Privacy Policy. Privacy requests (data access or deletion): [email protected].
